The Company
Wambi
These are few of the clients Wambi worked with the past year. Wambi transforms healthcare cultures and improves experiences for patients and team members with one integrated solution.
Since 2021, staffing challenges have ranked as the number one concern for hospital CEOs according to the American College of Healthcare Executives. Facing personnel shortages and staff burnout, health systems need to prioritize caring for their teams and building better cultures to retain their staff.
The Problem
Wambi was founded on the premise that when healthcare workers feel valued and seen, especially by patients and families, experiences are transformed for all people. By fostering ongoing, meaningful connections in real time, Wambi helps individuals realize their impact, reignite their purpose, and in turn want to stay.
Using the Wambi platform, patients and families, healthcare professionals, and leaders are each empowered to play a part in improving the quality of healthcare experiences from start to finish.
Product Objectives
I worked as a UX Designer and Researcher at Wambi. I revamped the decision-making processes at Wambi by introducing and leading data-driven design & user testing and research strategies in the company. Collaborated remotely to design interfaces addressing healthcare burnout. Utilized and updated design system libraries, built and tested complex components, rapidly designed and prototyped to carry out discussions and incorporated real-time patient and peer feedback into UI design. Also worked on integrating gamification for an engaging user experience in the platform. Followed agile methods and worked closely with developers, client success team, stakeholders and marketing team to meet business deadlines as we transitioned from web to mobile app capabilities.
My Role
Wambi is an employee recognition and patient doctor interaction platform. It was founded on the premise that when healthcare workers feel valued and seen, especially by patients and families, experiences are transformed for all people. By fostering ongoing, meaningful connections in real time, Wambi helps individuals realize their impact, reignite their purpose, and in turn want to stay.
Using the Wambi platform, patients and families, healthcare professionals, and leaders are each empowered to play a part in improving the quality of healthcare experiences from start to finish.